Terms & Condition

Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Travel Shoppe relationship with you in relation to this website.

The term ' Travel Shoppe ' or 'us' or 'we' refers to the owner of the website whose registered office is Travel Shoppe, Shop No.8, Ground Floor, Narain tower, Sanjay Place, Agra, Uttar Pradesh - 282001. We are a Partnership firm. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1. The Booking

Your contract is with Travel Shoppe. A contract exists between us when we have confirmed you on our tour of your choice and we have received your signed booking form and deposits. All he relevant section must be correctly and fully completed. We can only accept booking form signed as this confirms that you and other people on the tour accept our booking terms and condition and are entering into the contract.

2. Deposit

Upon completion of the signed booking form a deposit of 25% of the tour cost per person, be paid to the company.

3. Payment

All payments can be made to Travel Shoppe, by cash, cheque, Demand Draft, Credit card or electronic money transfer. There will be a surcharge of 3% if you make the payment by credit card – which will be added to your invoice cost. For booking which are made within 10 working days of tour departure, the full amount will become immediately payable.

4. Balance

Once the completed booking Form and deposit has been received an invoice will be sent , along with a receipt for the already paid. The balance of the payment must be paid 28 days prior to the tour departure. Any booking made within 14 working days of the tour departure is considered to be late booking for which the full and final payment is required at the same time of booking.Failure to pay the balance within the specified period will result in the cancellation of the booking, and in payment of a cancellation fee as detailed below.

5. If you cancel your Holiday

If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received in the Tours Department of Travel Shoppe. The person who signed the booking form must also sign the letter of cancellation. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:

Number of days before departure Amount of Cancellation charges

  • More than 28 Days Deposit only
  • 27-14 Days 50% of the Tour Cost
  • 13-07 Days 75% of the Tour Cost
  • 06 Days or less 100% of the Tour Cost
    • 6. If you change your booking

      If, after your confirmation invoice has been issued, you wish to change your travel arrangement in any way, for your chosen departure date or accommodation, we will do utmost to make these changes, but it may not always be possible.

      7. Liability

      The company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.

      • a) Where there has been no fault on the part of the company, supplier or agents.
      • b) Where the failures in performance of the contract are attributable to the customer.
      • c) Where the failures are attributable to a third party not connected with the provision of the holiday and are unforeseeable or unavoidable.
      • d) Where the failures are due to unusual and unforeseeable circumstances beyond your control.
      • e) Where the failures are due to an event which you or your supplier even with all due care could not foresee or foretell.

      We do take all reasonable steps in ensuring that the organisation maintains standards and provide a service that is acceptable to the passengers. The information within this website has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.

      8. Complaints

      We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free holiday but occasionally plans go wrong. Should you have any complaint, please tell your Caper Travels Manger at the time who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and Travel Shoppe. Shall be governed by Jurisdiction on India.

      9. Passports & Visas

      To travel to India from overseas countries except for the citizen of Nepal & Bhutan, one needs a 06 months valid passport and a valid Visa. And processing of Passport and Visa are not included in the tour cost.

      10. Health

      Any person who has a contagious disease is forbidden to travel, any person found during the tour with such a disease will be asked to leave the tour and will have to make their own arrangements to return home.

      11. Early Check-in / Late Check –out

      Please note that standard check-in / Checkout time in good hotels are 1200 Hrs. (IST). Therefore cost of Early check-in or Late check-out is not included in the tour cost. We can always make a request for early check-in or Late checkout if required but we do not guarantee that, that entirely depend upon the policy of the hotel, time of the year and availability of the room.

      12. Extra Uses of our Vehicle

      Please note that cost of the vehicle (car / coaches with the driver) is not included in the tour cost like: - Usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

      13. Rights to amend the itinerary if required

      Tour once commenced will strictly go as per the itinerary finalised. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and well being of our esteemed passengers.

      14. Surcharge

      The Price of your travel arrangement is subject to surcharges in case of sudden hike in fuel prices, schedule airfare and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, amount exceeding over 2% will be surcharged.

      15. Our Liability

      Travel Shoppe accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our agents, which include our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.

      The Company shall, in no circumstances whatsoever be liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused; Any act, omission, default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. Travel Shoppe (INDIA) are unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond your control.

      All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

      You may not create a link to this website from another website or document without Travel Shoppe prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.